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  • Smart tablet, pre-loaded with the YourWelcome software
  • Online account – update the content on your tablet from anywhere
  • A tablet stand and charger
  • Free replacements if lost, stolen or damaged
14 day money-back guarantee, find out more.

A Delightfully Useful House Manual

Video Guides

Harness the power of video guides and show your guests exactly how to use the features and appliances of your vacation rental property.

Words & Pictures

Leave written instructions and even include pictures. You guides for all of your tablets from your online account, meaning they’re never out of date.

Play Video

Watch The Video

“You see that black tablet on the side? All the information you’ll need is on there.”

Your Local Area, Explained

Expert City Guides

Your guests will find everything they need to know about your local area in expertly written property guides, created by the YourWelcome team. Our writers research the most exciting activities, popular dining spots and best neighbourhoods that are relevant to your property.

Map of Recommendations

Add your own recommendations to the map – let your guests know where you think the best places in your local area are to eat, drink and party, so they can live like a local during their stay.

Language Support

Automated Translation

Your guests set the language as they check-in, and all of the content you add (including property guides, local area guides) is automatically translated into the chosen language of your guest.

Provide Your Own Translations

If you want to supply your own translations, you can upload them via the YourWelcome Dashboard – overwriting the automatic translation.

Supported

  • 🇨🇳 Chinese
  • 🇬🇧 English
  • 🇫🇷 French
  • 🇩🇪 German
  • 🇮🇹 Italian
  • 🇯🇵 Japanese
  • 🇪🇸 Spanish

Coming Soon

  • 🇵🇹 Portugese
  • 🇷🇺 Russian
  • 🇵🇱 Polish

“People Were Calling Up Asking How To Use The Oven…”

Watch the story of Adeel, the remote host

View Story

Sell Your Own Services, Directly To Guests

Offer guests convenient services that they can order through the tablet and earn more from every booking – you approve or decline requests as they come through.

Late Check-Outs

Average Sale $27

Charge guests a little extra for extending their stay.

Mid-Stay Cleaning

Average Sale $35

Perfect for longer stays – offer guests a convenient service and take the hassle out of their stay.

Luggage Storage

Average Sale $15

Allow guests to store their luggage on their last day.

Create Your Own

Sell your own services – if you can fulfil it, you can sell it via YourWelcome’s built in eCommerce platform.

Built-In Sales Platform

Join 7,000+ operators in 40+ countries and take advantage of YourWelcome’s built-in eCommerce platform to start taking card payments directly from guests.

Guests book and pay through the app – there’s no need to amend their booking, or rely on cash. You can choose to approve or decline every request; there’s even a setting to automatically decline requests that you don’t respond to.

Currencies

With more than 30 currencies to choose from, you control which currency your guests transact in.

Commission

Simple, transparent pricing, so you always know what you’ll pay.

90%

Your Earning, Per Transaction

10%

YourWelcome Commission

What Could You Earn?

Make money selling your own services directly from YourWelcome tablets – find out how much you could earn with the Earnings Calculator

Earn More From Every Booking

Earn additional income through sales via selected on-demand partners

Room Services

We’ve partnered with services in your area to offer guests a way to order food delivery, taxis & airport transfers and more. What’s more, you make 20% of each sale – earning you extra revenue, while offering your guests the convenience of ordering on-demand services from the comfort of your property.

Tickets & Deals

Theatre, live music, local attractions – earn extra revenue when your guests purchase tickets. We offer a one-stop shop for tickets with the widest range of events available in one place, meaning more choice for your guests. We partner with well-known, trusted brands to ensure that the experience is hassle-free.

How We Select Partners

Join 4,000+ operators in 30+ countries and take advantage of YourWelcome’s built-in eCommerce platform to start taking card payments directly from guests.

Guests book and pay through the app – there’s no need to amend their booking, or rely on cash.

Commission

Simple, transparent pricing, so you always know what you’ll pay.

20%

Your Earning, Per Transaction

80%

YourWelcome Commission

Use Data To Get To Know Your Guests

Powerful CRM & Guest Analytics

Usage Statistics

Monitor how often guests are using the device

Trends & Analytics

Discover what your guests are viewing

Insights & Inferences

View popular recommendations and property guides

Better Targeting

Utilise data to modify your approach to hospitality

YourWelcome is the leading platform for guest analytics. Our in-property hardware and intelligent software system offers advanced analytics – enabling you to make better decisions.

We combine their interests & preferences with behavioural data gathered as they use the device, building a real picture of the people that stay with you. YourWelcome provides everything you need to gain insights into your guests.

“Learning which property guides our guests were viewing enabled us to modify our check-ins and highlight the things guest have most difficulty with.”

Charlie Rosier, Cuckooz Serviced Apartments

Personalised Guest Experience

From the moment your guests step through the door, make their experience unique with a personalised greeting waiting for them on the YourWelcome tablet.

The tablet learns and adapts to your guest’s behaviour, providing a personalised and locally-relevant experience from start to finish.

YourWelcome is the leading platform for guest analytics. Our in-property hardware and intelligent software system offers advanced analytics – enabling you to make better decisions.

Manage Your Tablets Remotely

All the content on your tablets is managed remotely, via the YourWelcome dashboard. It’s simple to use –  if you can list your property online, you can use our dashboard.

Hardware

A custom-built tablet, running YourWelcome’s proprietary software.

Specifications

Height
206mm

Depth
7mm

Camera
Front & Rear facing cameras

Width
119mm

Screen
8-inch LED Display

Wi-Fi
Wi‑Fi (802.11a/​b/​g/​n/​ac)