Manual Check-In

Enable Guests To Check-In Without Verifying Their Emails

Overview

Your guests will be able to check-in without verifying their email. The guest will be required to enter information about their booking manually, irrespective of any existing information added to your calendar, including their check-out date.

We recommend using manual check-in when:

  • You don’t have any PMS or OTAs connected to your account

Set Up Manual Check-In

Navigate to the Check-In Preferences tab of the Settings page. From here, you can pick which check-in configuration you want to use.

Select ‘Manual Check-In’, then scroll to the bottom of the page and ‘Save All Changes’ to apply the setting – this can take up to 2 hours before it will appear on the tablets.

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Proxy Email Check

Guests will only see this screen when there is no email present on their booking, or when they have booked via an OTA that uses proxy emails (such as Airbnb, Booking.com or HomeAway etc).

The guest will be asked to enter a valid email address before they can continue. Once they have done this, they can proceed through the rest of their check-in.

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