The world of apps is a vast world, and there’s a good number of them that you can use to make a real difference in the services that you provide as an Airbnb host. Here are just a few of the great apps for Airbnb hosts that you can use to improve your service and to make the Airbnb experience better for both you and your guests.
Stay in Touch
WhatsApp and Viber are great apps for Airbnb hosts and guests—as long as you both have a wifi or 3G connection, you can contact one another without running up expensive international roaming fees. If your guests aren’t planning on using their normal phones then having a way to contact them whilst they are on the move can save time, money and energy when you need to talk to them.
Make sure you’re around to greet your guests by keeping track of their journeys. If they are flying in, then you can check departures, arrival times and flight delays using apps such as FlightAware or FlightTrack. They’re not just apps for Airbnb hosts but you can make them work for your business. Both of these can notify you when a flight has landed so you know when they are likely to arrive. If they are driving then Waze keeps track of road conditions and traffic for you so you can better gauge when your guests are likely to arrive.
Airbnb might not be a full-time job for many people but running a short-term let business does come with time commitments, and you’ll need to organise your time in order to best suit the needs of your guests. One of the best apps for Airbnb hosts is Google Calendar, which allows you to synchronise all your calendar data across your devices. The more organised you are, the better you can help meet all your Airbnb guests’ needs.
It’s worth considering what apps your guests can use to make their stay better, also. Perhaps it’s worth considering using a service like YourWelcome to best accommodate your guests. YourWelcome provides a tablet that you leave out in your home, which comes pre-loaded with area guides and recommendations for your area—but nobody knows your neighbourhood like you do, so it gives you the chance to upload your own tips and recommendations, as well as to create a welcome video and post guides to your home. In addition, YourWelcome has partnered with companies such as Addison Lee and Deliveroo to allow your guests access to services such as takeaways and taxis, laundry and money-saving deals that they might not have had access to otherwise.